If we are honest, there are very few priorities in life to which we can completely dedicate all of our resources, time and talent. My family is a source of great joy, fulfillment and inspiration. My real estate career is as well. When you truly care and become passionate about helping others succeed, your dedication shows. At Susan Hughes Real Estate, it is a Dedication that Delivers.
- Purchasing a new home can be difficult – even more difficult if you’re 360 miles away! Such was our case when we decided to buy an investment property in the Rochester area. However, with Susan Hughes as our realtor, the process went very smoothly and she was instrumental in taking care of any issues – whether small or great – especially when we couldn’t be there. From the beginning of the process in which we purchased one of the six properties she had wisely selected for us to check out to working through difficulties related to a leak in the furnace to readying us for closing, she tirelessly dedicated her time and effort to see that all went well. Incidentally, we love the home we have purchased. Thank you, Susan.
- "I never thought that buying a home was such an involved process. Everyone said so, but I always thought it was an exaggeration. Our home buying experience although involved, was made to look so easy by all your help and advice. Everyone was so patient and took their time to not only answer our questions but make sure we understood everything.
Susan, quite a few of my colleagues and friends who were your prior clients had good things to say and they were right. You were great in coming up with the right listings and pointing the minor defects that we would have missed. Everyone who you referred was great.
We are extremely pleased and would have no hesitation in recommending you!"
- "Susan helped us find just the right home in just the right location. Her knowledge, expertise, and professionalism was outstanding. Relocating from across country was difficult enough, but Susan made the process painless with her time and effort from the onset of our search to closing."
-Pola & Abe Lichtmacher Pittsford, NY
- "Monte and I are working hard making this house our home. All the knowledge and persistence that you shared with us in order to acquire our property from an Estate was invaluable. Your patience over the last year made it so much easier to find the perfect location and a house that fulfills all our dreams. Thank you again for helping us get here, we love it!"
-Monte & Sue Chilson
- "I went to see one of Susan's listings and felt immediately comfortable with her. Her years of experience and forthcoming, friendly manner were apparent and truly appreciated. At that point, we did not have an agent and decided to work with Susan. After telling her what we were looking for she made a recommendation that was perfect for us. In just a few days we made an offer on a house and successfully closed with no problems at all. It was an absolute pleasure to work with Susan. She was extremely conscientious about every detail. Her professional guidance and helpful manner made purchasing a home painless. In fact, Susan made it fun. I would highly recommend Susan because she has your best interests in mind".
Mary Boland
- Susan,
I want to take this opportunity to thank you for the OUTSTANDING work you did to both locate a very specific property I wanted and in turn market and sell a unique property I was selling which attracted a very specific and limited clientele. Your tenaciousnes, followup, attention to detail and responsivevness to all facets of both transactions was amazing. This was in addition to you managing extremely tight deadlines for all parties involved, one of which was located out of state. I appreciate you returning phone calls immediately and for you looking out for my interests during all phases of both transactions.
I firmly believe if you were not the agent handling these transactions for me, none of this would have occured.
Thanks again and best regards,
Lawrence R. Petrone, Victor, NY
- Susan: I did want to take the time to thank you for all your help selling my house. It was always a pleasure to deal with you and the success we achieved with this sale is a testament to your experience and dedication. I believe all parties are happy with the sale. Even with the market having as many difficult issues, you were always positive, but you never gave me unrealistic expectations. You were always professional with your dealings with me and with prospective buyers. Honesty and integrity were just two of your hallmarks. You were available to me at any time, and you adapted to my preferred method of communication through e-mail. I enjoyed working with you and would be pleased to provide a recommendation for you at any time.
Assistant Professor of Computing Sciences, Finger Lakes Community College
- Hi Susan, We are experienced "do it yourselfers" but we also know when it is time to call in the professionals. Selling a home is not a do it yourself project. It requires a professional with both knowledge and experience. We consider ourselves VERY fortunate that Susan was recommended to us. From the moment we met her we were comfortable in turning this overwhelmingly complicated process over to her. She is so professional yet fun. There were countless things that came up that we simply didn't have any experience in dealing with. Susan was always able to walk us through it and in the end everything went more smoothly than we had ever expected. We were under the mistaken impression that selling a home was easy and there was no need to have the added expense of a commission. We were so wrong! There are however four steps that the homeowner can take when selling a home: get your home in great shape, clean out (it is helpful in showing your home and helps with the packing and unpacking), get an independent appraisal for your home so you have a realistic idea as to what the value of your home is, and then call Susan Hughes and leave the rest up to her. If I had it to do all over again, I wouldn't change a thing! Great job Susan! It was such a positive experience and we have wonderful closure as we say goodby to our home of 26 years and begin our new adventure in our new location!
- "Relocating here from the midwest, Susan familiarized us with the area and tailored houses to fit our needs. She was very proactive and always available to answer questions that we had."
"We appreciated her vast experience which truly helped us find the right home and made our relocation go smoothly."
Jodi
- We are very pleased with the service Susan gave us and the knowledge she brought in assisting us with our home sale. We had a specialized property, a horse farm, and Susan understood we needed a specific group of buyers. susan was very responsive and helpful through the entire process, even after our sale was completed. Her accurate assessment of our property and the energy she put into the right media and advertising to utilize resulted in an offer after just 2 weeks in a down market. We highly recommend Susan.
Gordon & Anna Gunther
- “Working with Susan for our home buying experience exceeded our expectations in all areas. Being first time home buyers, we were going into this season of life, which we had never experienced before, a bit nervous because of the horror stories we had heard from friends and family members about their own home buying experiences. From the get-go, Susan was so honest and communicative that we learned very early that we could trust her opinions and direction. Susan did a fantastic job at learning our needs and even our likes in a home, and after just a few meetings it was as if she knew us so well that we didn't even need to waste time looking at houses that she didn't feel were right for us, because she was so good at reading and understanding us as clients. From the first steps, through to the closing date and beyond, Susan was never unreachable, which made the entire experience so peaceful, because every time we had a question or concern, Susan would answer us and re-assure us so promptly that we virtually never worried during the process. Susan's wealth of experience and kindness to us during the whole process at first made us worry that it was all too good to be true, and that we would get blind-sided with the "horror stories" when it came time for closing. Well its turns out it wasn't too good to be true, it was just good and true. We couldn't have been more pleased with using Susan as our Real Estate agent during our first time home buying experience and we will most definitely be recommending potential home buyers, both first time and experienced, to use Susan for their home buying process.” --Amanda Allen
- “Being a first time homebuyer I was happy to work with someone as knowledgeable and easy to work with as Susan. Susan was very honest about the pros and cons of each house and many times pointed out things I don’t think I would have thought about myself. Susan came highly recommended by friends of mine and I plan on recommending her as well.”
-Jason Eddington
- " My husband and I just purchased our first home and throughout the process Susan was an outstanding realtor. Her flexibility, timely communication, extensive knowledge of the Rochester area, and genuine interest in finding us the perfect home made the experience as easy and stress-free as could possibly be. Susan went above and beyond our expectations of what a realtor should do and we would highly recommend her to anyone in the market."
-Rianne
Susan Hughes, Associate Real Estate Broke